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Phishing Emails, Ransomware, and Liability: A Business Owner’s Cyber Checklist

Office worker using a computer
Office worker using a computer by Vojtech Okenka

Cyber threats have become an everyday risk for businesses of all sizes, not just large corporations. In fact, small and mid-sized businesses are increasingly targeted by cybercriminals because they often lack dedicated security infrastructure. Phishing emails, ransomware attacks, and data breaches can shut down operations, compromise sensitive information, and expose your business to legal liability.

Even with basic antivirus protection and IT support in place, your business may still be vulnerable if you don't fully understand your exposure. It’s important to evaluate how these risks could impact your operations and whether your current insurance policy offers sufficient support if something goes wrong.

Understanding the Threat Landscape

Phishing emails remain one of the most common ways attackers gain access to business systems. These emails often appear to come from trusted sources, such as suppliers, customers, or even internal team members, and contain a malicious link or attachment. When the recipient clicks the malicious link or opens the infected file, the attacker can gain access to the network, install malware, or steal sensitive credentials.

Ransomware attacks, another growing threat, involve malicious software that locks your data until a ransom is paid. These incidents can bring business operations to a standstill. Even if you recover access, the aftermath can involve legal fees, reputational damage, and regulatory penalties, especially if customer data was exposed in the process.

What Cyber Liability Insurance Can Do

Cyber liability insurance can help with the financial and operational fallout from a cyber event. A well-structured policy may help pay for incurred costs, regulatory fines, customer notification efforts, and the expense of restoring data and systems. It may also cover reputational management services and some costs associated with investigating how the attack occurred.

Having this coverage in place won’t prevent an attack, but it can help play a critical role in your recovery, especially when facing lost income, reputational damage, or third-party claims.

Steps You Can Take Right Now

To reduce your risk, start by training employees on how to recognize suspicious emails, links, and attachments. Implement strong password protocols and enable multi-factor authentication wherever possible. Regularly back up your data in a secure, off-site location or cloud environment, and ensure backups are tested and accessible. Keep all operating systems, software, and security tools updated to address known vulnerabilities.

It’s also wise to review your cyber liability coverage annually or anytime your business introduces new digital systems, stores more customer data, or expands online operations. The more connected your business becomes, the more important it is to align your protection with your digital exposure.

Prepare Now, Not After an Attack

Cyber threats continue to evolve, and no business is immune. Being proactive with cybersecurity best practices and having the right insurance coverage can make all the difference when something goes wrong. Contact us today to review your cyber liability insurance and make sure your business is prepared for the risks that come with doing business in a connected world.